Payments

Please Note:  The City of Fayetteville is currently undergoing a data conversion and is temporarily unavailable.  The conversion, which began at 8 a.m. Wednesday, June 12, is expected to last from 24 to 48 hours. No late fees will be assessed on any citations during this time. You may contact the Parking Management Division at 479-575-8280 with any questions or to learn about additional payment methods. 

The City recently updated its miscellaneous billing online payment system. Learn more about miscellaneous billing and how to create a new online account. 

Transaction Tips:

  • MasterCard and Visa are accepted for online e-payments.The City does not accept American Express or Discover payments.
  • E-checks are accepted for utility bill payments.
  • There are no additional charges to pay online.
  • Credit card information is not saved. You will need to have valid credit card information for each payment you make.
  • Partial payments are accepted on invoices with multiple line items.
  • All single-line item invoices must be paid in full.
  • After a payment has been made, you will receive a confirmation email. Please ensure that you enter a preferred email address when creating your account.
  • You may always visit the online billing system history page to review past payments.
  • You must have a payable amount due before you can make a payment. Pre-payments are not accepted.
  • Automated payment reminders are available for utility billing.
  • Customers with a valid invoice account number and a valid payable invoice can add an invoiced account online.
  • There are a select few customer invoice accounts that cannot be paid online via credit card. These are:
    • Court order restitution
    • Contract customers
    • Solid waste franchise holders
    • Recycling commodity buyers
    • Retired employee insurance co-payments
    • Parks / development services fees
    • Major parking lot lease customers